Customer Communication

Kommunicate with Spreadsheets is a revolutionary product designed to transform the way businesses handle customer service through the power of generative AI. This advanced chatbot is meticulously trained on spreadsheets from across the organization, enabling it to deliver real-time, actionable insights directly to customers. By eliminating the need for traditional charts and tables, Kommunicate ensures that conversations remain contextual and aligned with the brand's unique tone, thanks to custom training capabilities.

Kommunicate with Spreadsheets

SiteAgent.AI

Phonely is an advanced AI-powered phone receptionist designed to revolutionize the way businesses handle their customer interactions over the phone. This innovative solution is engineered to understand context, exhibit emotional intelligence, and operate software with the proficiency of a human, ensuring that your customers receive top-notch service 24/7. With Phonely, you can say goodbye to missed calls and lost revenue, as this intelligent system is always on and ready to assist.

Phonely

AlphaBot is a revolutionary customer interaction tool designed to enhance your business operations by seamlessly integrating with your customer service framework. This advanced chatbot is engineered to engage with customers in real-time, providing instant responses and ensuring that no conversation hits a dead end. AlphaBot's unique feature set includes real-time knowledge pinging, where it alerts your team whenever it encounters a query it cannot answer, thereby ensuring that your team is always up-to-date with the latest information required to serve your customers effectively.

AlphaBot 

Lighthouse by Surfe is a cutting-edge email and phone number finder designed to streamline and enhance your lead generation and CRM integration processes. With a remarkable 95% find rate for valid emails, Lighthouse leverages a sophisticated waterfall enrichment algorithm that combines multiple data sources to ensure unparalleled accuracy and coverage. This tool is particularly tailored for professionals who need to extract and verify contact information from large datasets, making it an indispensable asset for sales and marketing teams.

Lighthouse by Surfe

Onboard is a revolutionary AI Email Platform designed specifically for customer management, aiming to simplify and enhance customer engagement strategies. With a robust AI engagement infrastructure developed over three years, Onboard ensures that every customer interaction is not only personalized but also reaches the customer's primary inbox effectively. This platform stands out as the #1 AI Email Platform for customer management, offering a comprehensive solution to businesses looking to streamline their customer communication.

One of the key features of Onboard is its ability to serve as a single source of customer data from the tools you use. This integration ensures that all customer information is centralized, making it easier to manage and analyze customer interactions. The platform operates in four distinct steps to optimize customer engagement:

Step 1 involves using cutting-edge AI to segment your customers. This segmentation is crucial for understanding customer needs and preferences, which in turn helps in delivering more targeted and effective communications.

Step 2 allows businesses to engage with customers through an AI-warmed email infrastructure. This infrastructure is designed to enhance deliverability and open rates, ensuring that your emails are more likely to be seen and read by the intended recipients.

Step 3 is where Onboard truly shines by auto-composing personalized content in every interaction. Leveraging AI, the platform crafts emails that resonate with individual customers, increasing the likelihood of a positive response and engagement.

Step 4 focuses on driving actions from customers with AI-generated landing pages. These landing pages are tailored to convert visitors into active participants, whether it's making a purchase, signing up for a service, or any other desired action.

Onboard is not just a tool for email communication; it's a comprehensive solution loved by leaders, decision-makers, sales, and marketing teams. Users like Molly R., Managing Director, and Trow T., Principal Consultant, have praised Onboard for its hands-off approach and the effectiveness of its AI-driven features. The platform's ease of setup and its ability to automate and optimize customer interactions have made it a favorite among businesses looking to enhance their customer management strategies.

In summary, Onboard is an advanced AI Email Platform that offers a seamless and efficient way to manage customer data, personalize communications, and drive customer actions. Its cutting-edge AI technology ensures that every interaction is optimized for maximum impact, making it an indispensable tool for modern businesses.

Onboard

Build Chatbot Mobile App

Knowledge Hub by Intercom is a revolutionary central knowledge management system designed to streamline and optimize all information sources that drive AI, agents, and self-serve support. This innovative platform empowers businesses to centralize, manage, control, and enhance their content to deliver exceptional customer service experiences. With Knowledge Hub, organizations can ensure that their AI-first support systems are powered by the most accurate and up-to-date content, leading to faster resolution times and higher customer satisfaction.

Key features of Knowledge Hub include the ability to manage all support content in one place, optimizing content for every support interaction, and configuring content at scale. This ensures that only the most relevant and accurate information is used in each customer interaction, enhancing the efficiency and effectiveness of support operations. The platform also integrates seamlessly with other Intercom products, such as Fin AI Agent, Fin AI Copilot, and the Help Center, creating a unified and comprehensive support ecosystem.

Knowledge Hub is particularly beneficial for support leaders who need tools and insights to empower their teams. It offers AI reporting and instant insights, workflow automation, outbound messaging capabilities, and robust integrations with over 450 apps in the Intercom App Store. These features help optimize team performance, automate repetitive tasks, and proactively address customer needs, thereby reducing support volume and enhancing customer satisfaction.

Additionally, Knowledge Hub supports customizable and colorful reports, allowing businesses to delve deeper into data and spot trends that boost team performance and customer satisfaction. It also facilitates the automation of manual tasks such as routing and closing conversations, leveraging pre-built templates for popular use cases like support triage and customer onboarding.

Overall, Knowledge Hub is a game-changing product that transforms the way businesses manage and utilize their support content. By centralizing and optimizing content, it ensures that every customer interaction is informed by the most relevant and accurate information, leading to improved customer service performance and higher satisfaction levels. This makes Knowledge Hub an essential tool for any organization looking to enhance its AI-first customer service capabilities.

Knowledge Hub

Experience the future of CRM with TORKEHUB AI! Our revolutionary AI-powered CRM automates processes, delivers precision, unparalleled efficiency, and unmatched personalization. Elevate your customer relationships and drive your business growth to new heights. TORKEHUB offers a comprehensive platform for lead tracking, pipeline management, team collaboration, and performance analytics. Manage all your sales from one place, assign roles for faster work completion, and access client information efficiently. Our platform includes features like centralized sales management, budget optimization, effortless payment handling, and real-time notifications. TORKEHUB also provides a robust dashboard for lead management, invoicing, and sales optimization. With user management, TorkeAI, sales management, invoice payment, time management, financial management, and a cutting-edge messenger, TORKEHUB ensures seamless communication and collaboration. Enhance team productivity with notification templates and gain insights through custom reports. TorkeVision AI and TorkePredict AI offer advanced document analysis and predictive analytics, respectively. Guarded by impeccable safeguards and compliant with GDPR regulations, TORKEHUB ensures your data's security. Real customer stories highlight the transformative impact of TORKEHUB on their business operations, improving productivity, customer satisfaction, and overall efficiency. Choose TORKEHUB for a comprehensive, AI-driven CRM solution that streamlines your business processes and drives growth.

TorkeHub

D-ID Agents revolutionize digital connections by combining advanced language models with face-to-face interaction. These intelligent agents bring a personal touch, making conversations more engaging and human. Utilizing cutting-edge voice cloning, video generation, and retrieval augmented generation (RAG) technology, D-ID Agents offer unprecedented customization and provide swift and accurate responses.

D-ID Agents

Callin.io is an innovative AI-driven voice assistant designed to revolutionize small business operations by providing a virtual secretary that can be set up in less than 5 minutes. This cutting-edge solution is tailored to enhance customer service around the clock, ensuring that no call goes unanswered and no lead is missed. The platform offers a variety of AI voice agents, each specialized to handle different aspects of customer interactions, from inbound calls to outbound follow-ups and appointment bookings.

Lucy, one of the inbound AI agents, is designed to capture inbound leads, answer missed calls promptly, assist with appointment bookings, and send SMS on the spot. Alex, another inbound agent, is powered by ChatGPT and is adept at handling FAQs over the phone, managing calls from both external customers and internal employees. For outbound operations, Sam & Lou are equipped to conduct follow-up calls, retrieve missing documents, help complete transactions, and engage in multi-channel communication.

The AI agents are not only quick to implement but are also highly customizable to meet the specific needs of your business. They can be integrated seamlessly with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation. This ensures that businesses can scale their operations effortlessly, handle any number of calls in any language, and expand their service hours without increasing headcount.

Callin.io boasts impressive statistics, with over 9 million seconds of AI-human conversations processed in the past 5 months, and an 87% positive experience reported by end users. The platform has also demonstrated an 800% ROI for membership renewals in a single campaign. With multilingual capabilities, seamless integration, and enhanced data collection, Callin.io is designed to drive business ahead and improve customer satisfaction.

Customer testimonials highlight the transformative impact of Callin.io on businesses. TechFlowTech Startup Pte LTD in Singapore reports that Sam, their AI, has become an indispensable part of their team. FinAssist Financial Services in Germany credits Alicia, their AI, for revolutionizing customer service by providing immediate answers and resolving inquiries swiftly. HelpConnect Nonprofit in Thailand has seen a 15% re-engagement of former clients using Harper, their AI, for outreach.

Callin.io is featured in the media as a pioneering solution in the new era of voice AI assistants for business. With endless potential and continuous development, Callin.io is poised to bring fresh innovations to revolutionize your business, ensuring that you can effortlessly scale your operations, engage across multiple channels, and provide exceptional customer support in any language.

Callin.io

CX Genie is an AI-driven platform designed to revolutionize your customer support operations. This comprehensive, all-in-one solution integrates advanced AI chatbots, robust help desk features, efficient ticket management, and seamless product data synchronization to provide 24/7 customer support excellence. By automating routine tasks and personalizing customer interactions, CX Genie significantly reduces support costs, improves operational efficiency, and drives business growth.

One of the standout features of CX Genie is its AI Chatbots, which enhance customer engagement and satisfaction by automating responses. These smart chatbots are designed to handle a wide range of queries, ensuring that customers receive instant, accurate answers, thereby improving their overall experience. The Help Desk feature provides robust support, allowing you to manage agent teams, assign tasks seamlessly, and interact with customers more effectively. This ensures that your support team can focus on complex issues while the AI handles routine queries.

CX Genie also offers a Workflow solution that allows you to create personalized, human-like chatbot conversations with an easy drag-and-drop design. This feature is particularly useful for businesses looking to provide a more tailored customer experience without the need for coding. For e-commerce businesses, the Product Data Sync feature ensures that your product information is consistent and accurate across all platforms, reducing the risk of customer confusion and dissatisfaction.

Ticket Management in CX Genie is designed to handle and resolve support tickets efficiently, ensuring that no customer query goes unanswered. This feature streamlines your support operations, allowing your team to respond quickly and effectively to customer needs. Additionally, CX Genie offers a Whitelabel solution for agencies, enabling you to customize and brand the platform as your own, providing your clients with a seamless, branded experience.

The platform is highly customizable, allowing you to tailor solutions to fit your unique business needs. Whether you're a small business or a large enterprise, CX Genie's scalable nature ensures that it can grow with your business, providing consistent service quality as you expand. The AI-Driven capabilities of CX Genie leverage advanced AI to deliver smarter, faster, and more accurate customer support, ensuring that your customers feel valued and understood.

CX Genie is designed for businesses of all sizes seeking to enhance their customer support operations with cutting-edge AI technology. With over 15,000 users across various industries, CX Genie has proven to be a game-changer in the customer support landscape. It replaces multiple tools with one integrated platform, making it easier to manage your support operations from a single dashboard.

Seamless integrations with popular platforms such as CRM systems and communication channels enable centralized support, ensuring that all customer interactions are handled efficiently. CX Genie offers flexible pricing plans that fit your needs, starting with a free plan that requires no credit card. The Basic plan is ideal for small businesses, while the Premium and Pro plans offer advanced features for growing businesses. The Enterprise plan is designed for larger organizations with more complex support needs.

Don't miss out on the exclusive, limited-time Lifetime Deal, which provides access to all CX Genie features for a one-time payment. With a strong focus on customer satisfaction and continuous improvement, CX Genie is committed to making AI accessible for everyone. Join the thousands of businesses that have already transformed their customer support operations with CX Genie.

CX Genie

ChatFlow is a cutting-edge AI-driven customer support solution designed to revolutionize the way businesses interact with their customers. This innovative platform leverages advanced AI chatbots to provide real-time assistance across multiple digital touchpoints, ensuring seamless and personalized interactions. Whether you're a startup or an enterprise, ChatFlow offers a scalable and intelligent solution to enhance customer satisfaction and streamline support operations.

Key features of ChatFlow include:

- **Live Chat**: Enable real-time communication between customers and your business, offering instant assistance and support.
- **AI-Powered Chatbots**: Utilize intelligent chatbots that can handle routine inquiries, freeing up human agents for more complex tasks.
- **Automated Ticketing**: Streamline customer issue tracking with an automated ticketing system, ensuring no request goes unanswered.
- **Multi-Channel Integration**: Seamlessly integrate with various communication channels such as email, social media, and WhatsApp for a unified customer support experience.
- **Analytics and Reporting**: Gain insights into customer interactions and AI agent performance to continually improve your support processes.
- **Knowledge Base**: Create a comprehensive knowledge base to empower customers with self-service options, reducing support ticket volumes.

ChatFlow is designed to be highly available, offering 24/7 automated customer support. Our AI-driven chatbots are always on standby, ready to answer customer queries and resolve issues instantly. This eliminates long wait times and ensures that your customers receive prompt and efficient service, leading to increased satisfaction and loyalty.

The platform also features a robust knowledge base that allows you to create and customize articles, FAQs, and guides, providing seamless self-service experiences for your customers. This empowers users to find answers to their questions quickly, reducing the volume of support tickets and freeing up your team to focus on more complex issues.

Pricing for ChatFlow is flexible and designed to meet the needs of businesses of all sizes. The Basic plan is perfect for small businesses, offering essential AI chat functionalities to handle up to 1,000 customer interactions per month. The Pro plan is geared towards growing businesses, providing advanced analytics and multi-platform integration for up to 15,000 monthly interactions. The Enterprise plan is best suited for large organizations, offering unlimited interactions, full customization, priority support, and dedicated account management.

With ChatFlow, you can easily sign up without any setup fees and cancel anytime. This commitment-free approach allows you to take your customer support to the next level, elevating customer satisfaction and driving business growth. Whether you're looking to enhance your existing support operations or implement a modern, scalable solution, ChatFlow is the ideal choice for transforming your customer support experience.

ChatFlow

10xBeast is an innovative AI Sales Platform designed to revolutionize outbound B2B sales by enabling teams to create and send highly customized, high-converting email campaigns in seconds. This cutting-edge tool leverages artificial intelligence to generate emails that resonate with each lead, ensuring a personalized touch that traditional, generic emails often lack. By using 10xBeast, sales development representatives (SDRs) can focus more on building relationships and less on crafting individual emails, thereby saving valuable time and effort.

10xBeast

Vocalo.ai

Flockr.co is an innovative enterprise solution designed to enhance your digital marketing strategy through Social Proof Messaging. This powerful tool leverages the psychological principle of social proof, where people are influenced by the actions of others, to boost engagement, trust, and conversions on your website. By displaying real-time data such as the number of recent purchases, items added to carts, or product views, Flockr.co creates a sense of urgency and trust, encouraging potential customers to follow the crowd and make confident purchasing decisions. Ideal for eCommerce platforms, Flockr.co integrates seamlessly into the customer journey, offering features like Recommendation Messaging to suggest relevant products and Search Messaging to anticipate customer needs. With over 20 years of proven retail experience, Flockr.co provides actionable insights to optimize your strategies for maximum impact. Whether you're looking to increase site conversion, elevate the customer experience, or foster a deeper connection with your audience, Flockr.co is the ultimate solution. Book a demo today to see how Flockr.co can transform your website and drive revenue growth.

Flockr.co

MyMarketingData

Contacted.io is a revolutionary platform designed to empower website owners to enhance their online presence without requiring any coding skills. Leveraging advanced AI technology, Contacted.io offers comprehensive AI-driven content and SEO reports that provide tailored insights and expert guidance to optimize your website effectively. With Contacted.io, you can boost your website's visibility, drive more traffic, and ultimately achieve significant growth. The platform is particularly beneficial for entrepreneurs, small businesses, and teams looking to improve their digital footprint without the need for technical expertise. Contacted.io's key features include its AI-Powered SEO Report, which uses cutting-edge technology to generate detailed reports that enhance your website's visibility on search engines. This report identifies more SEO opportunities than competitors, ensuring your site ranks higher and attracts more customers. Additionally, the Content Report feature analyzes your website's content to provide recommendations for improving readability, engagement, and overall impact. It optimizes text, visuals, and calls to action, ensuring your messaging is clear and compelling. Another standout feature is the AI Assistant, which guides you through both SEO and Content reports, offering easy-to-follow steps to implement changes. This assistant supports platform-specific code integration, ensuring seamless integration regardless of your website's platform, be it WordPress, Wix, or React. The AI Assistant also provides expert advice and 24/7 support, making complex tasks simple and accessible. Contacted.io offers exceptional value with its premium reports, providing detailed and high-quality analysis at a fraction of the cost of traditional agencies. The Content Report is priced at $49 per link and includes focused content analysis, actionable insights, and personalized recommendations. The SEO Report, priced at $249 per website, offers a comprehensive SEO audit, advanced technical recommendations, and platform-specific implementation guidance. Both reports come with unlimited AI-driven content revisions and advanced AI Assistant support. Ready to skyrocket your success? Sign up for Contacted.io today and unlock your website's full potential. With its user-friendly interface, comprehensive reports, and expert AI guidance, Contacted.io is your key to dominating your market and achieving explosive growth.

Contacted.io

RatingE is a revolutionary review management platform designed to ensure the success of businesses online by expertly managing customer reviews. Our cutting-edge AI-powered platform simplifies the process, allowing you to fully focus on running your business. Enhance your business with effective review management by leveraging customer reviews to attract more clients and improve your online presence effortlessly.

Our platform automates review requests, management, and responses across various channels. We offer multiple ways to request reviews, including email, text (SMS), QR codes, and WhatsApp, ensuring a high response rate. Additionally, you can incorporate video testimonials on your website or social media platforms to stand out from the crowd and attract more customers.

It’s crucial for your business to have good reviews on platforms like Google Maps, Yelp, and TripAdvisor. Businesses with high ratings are more likely to show up at the top of search results when potential customers are looking for something. Reviews also help to establish trust with new customers, similar to getting recommendations from friends and family. RatingE is designed to consistently generate more positive reviews for your business in the background, enhancing visibility, building credibility, and attracting more customers.

Boost your customer engagement with RatingE. We make it easy to collect customer emails using QR codes and help you create attractive offers for your customers. We handle everything from generating coupons to creating QR codes. The better your offer, the more emails you’ll collect, helping you grow your customer base and build strong relationships.

Our RatingE system works smoothly from start to finish. When customers scan your QR code, they reach a simple Check-In Page. They share their email and get a coupon, boosting your sales. At the same time, our automation begins working its magic. More emails mean more reviews and more sales – everyone wins. Our system speaks your language and uses your currency, whether it’s dollars, euros, pounds, or Nordic currencies, making growing your business easy.

Once you have your customers’ email addresses, RatingE Automation takes over, sending out review requests on autopilot. This service works around the clock, inviting as many customers as you want—no limits, no extra costs, just results. No limits to worry about, no requests to manage, no credits to buy, and absolutely no manual work required. It’s all included in one simple, fixed price.

Effortlessly gather glowing reviews with a simple click in the automated email that brings your customers directly to your Feedback Form. If they’re happy with your service, you can easily guide them to share glowing reviews on platforms like Google, TripAdvisor, Yelp, Video Review, and more. Easily manage and filter feedback with our intuitive Feedback Filter.

When customers aren’t fully satisfied, our Feedback Filter ensures they can provide private feedback without leaving a negative review. This approach helps you address concerns directly while keeping your public review score positive and strong.

Display reviews anywhere, on any device, effortlessly. Simply copy and paste the HTML code—no technical hassle required. Your reviews will look great on any device, boosting trust and credibility and driving more sales in the process.

Take charge of your online image with our platform to showcase your business in the best possible light. Sign up today and begin receiving more feedback from your customers.

RatingE

unSurvey is a revolutionary platform designed to transform the way organizations conduct market research and gather feedback. By leveraging advanced AI technology, unSurvey enables dynamic and personalized voice and text conversations at scale, making interactions more engaging and insightful than traditional surveys. This innovative tool is 50 times faster and 95% cheaper than conventional market research methods, offering a cost-effective and efficient solution for businesses of all sizes.

One of the standout features of unSurvey is its ability to make collecting information fun and interactive. Respondents can say goodbye to tedious forms and instead engage in conversational experiences that are not only easy for them but also provide richer data for the researcher. The platform's human-like interviews allow for follow-up questions, probing for more detail, and clarifying responses, mimicking the depth of a real conversation.

unSurvey is also multi-lingual, supporting most of the world's languages without the need for translation, making it accessible to a global audience. Additionally, the platform offers built-in stimuli such as images, videos, websites, or Figma prototypes that respondents can interact with, enhancing the engagement and depth of the feedback.

Personalization is at the core of unSurvey, allowing each respondent's experience to be tailored based on profile data or previous survey responses. This level of customization ensures that the conversations are relevant and meaningful, leading to higher quality insights.

Despite its advanced features, unSurvey also provides the basics that users expect from a survey tool, such as typed responses and closed choice questions. Integration with over 7,000 other applications enables seamless automation of workflows, allowing unSurveys to be triggered based on events and actions in other apps, and sending data back to them automatically.

The platform is highly praised by respondents for its conversational nature and AI's ability to understand and respond to their answers in real-time. Feedback from users highlights the intuitive and personalized experience that unSurvey provides, making it a favorite among those who have participated in surveys.

unSurvey operates through AI-curated conversation flows, where users can describe their desired conversation in natural language, and the AI will design the flow accordingly. The powerful no-code conversational flow editor allows for easy drag-and-drop topic management and logic addition using natural language.

Engaging participants in their preferred language and modality, unSurvey offers dynamic, human-like multi-lingual voice and text conversations. Researchers can access raw transcripts, summaries, and keyword identification, providing a comprehensive view of the data collected.

Aggregated insights with deep-linked citations offer real-time reports that researchers can trust, while structured data extraction and visualization provide clean, structured data from each conversation, along with pre-built visualizations.

unSurvey also features participation access controls and invitation flows, allowing researchers to control who can participate in the conversation, whether it be anonymous or specific contacts.

In summary, unSurvey is a cutting-edge tool that redefines market research and feedback collection by offering a fast, cost-effective, and highly engaging solution. Its ability to provide deep insights through personalized, multi-lingual conversations makes it an indispensable asset for any organization looking to understand their audience better.

Best AIs For: Customer Communication

We have used our own AI to recommend the most relevant products of Customer Communication

Generative AI Chatbot

AI-powered customer service

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Email Enrichment

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Chatbot

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AI Voice Assistants

AI-Powered Customer Support

AI-Powered Customer Support

AI Sales Automation

AI-driven platform

eCommerce

AI

AI-Powered SEO Reports

Review Management

Conversational AI